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Illinois Township Management Academy

Registration Information:


The Illinois Township Management Academy offers an opportunity for township professional staff in Illinois to participate in four professional management workshops. The four workshops will take place at NIU’s Naperville Campus, 1120 East Diehl Road, Naperville, IL 60563.  Directions can be found at   The workshops are scheduled on Thursday, October 8 and Friday, October 9. Two workshops will be offered each day; one in the morning (9:00 am-12:00 pm) and one in the afternoon (1:00 pm-4:00 pm)  On Thursday, there will be a Program Introduction from 8:50 am - 9:00 am.    


Continental breakfast and afternoon snacks will be provided.  Lunch is also provided for each participant who attends both workshops on the same day. 


Participants who enroll in all four workshops will receive a Certificate of Completion and will receive a discounted rate.  Participants will also have the opportunity to earn CEU credits.  Materials will be provided in class or emailed prior to the workshop date.


For information about the workshops, call 815/753-2205 or e-mail

For registration information, call 815/753-7574 or e-mail


Thursday, October 8, 2015

8:50 am - 9:00 am

Program Introduction


9:00 am – 12:00 pm

Budget Transparency is Good Governance Policy - Kurt Thurmaier

A fundamental value of public service is accountability to citizens. Citizens authorize public service professionals in townships to act on their behalf through elected officials, especially regarding how their taxes and fees are levied and spent. The township budget document is a key tool for township employees to fulfill their obligation of transparency to citizens. This workshop presents key strategies and tools to make the township budget understandable and townships accountable for policy and management decisions.


At the end of the seminar, participants will be able to:

• Articulate the professional obligation of public servants to budgetary transparency

• Develop strategies to graphically present complex financial information in ways that increase financial comprehension of township budgets by average citizens

• Improve current township budgets to meet GFOA standards of budgets as communications devices for township policies and management decisions

1:00 pm – 4:00 pm

Enhancing Transparency and Online Services in Township Government -  Gregory Porumbescu

Today, governments around the world are making frequent use of information and communication technology (ICT) in an effort to enhance public sector transparency. Townships and other local governments seek to enhance transparency, and in turn performance, through online and electronic initiatives. Many welcome such developments as enhanced transparency is seen as an essential ingredient to good governance. For example, transparency can enhance levels of citizens’ trust in government, reduce levels of corruption, and improve financial management. Yet, many attempts to enhance transparency fall short of achieving their objectives. Join us as we discuss how new technologies can be leveraged in order to effectively enhance transparency, while at the same time improving performance and public relations. This session will offer reviews of government websites and other forms of information and communication technology to highlight approaches that work, and those that need improvement.


Session objectives include:

• Gain an understanding of different forms of transparency and how they relate to citizens’ perceptions of government

• Develop an understanding of the relationship between transparency and performance

• Gain tools to establish best practices in the presentation of information in online websites and other electronic sources


Friday, October 9, 2015


9:00 am – 12:00 pm

Investigation—Just Culture—Happy Ending -  Janelle Crowley

Every situation is different in the workplace and when it comes to the unexpected, you never know what you’re going to find! As you look into any situation, you find it could be one individual or "wow" it involves many people! As you try to get to the bottom of the unique scenario, you are finding that one thing leads to another with perhaps some personal biases that may be interfering with an objective investigation.


So, let’s start out with an investigation and see if there is a way to use a template for the investigation and then walk through a "just culture" model that will help you be an objective ambassador for your organization. Is it possible to turn an investigation into a learning opportunity? Do all unexpected situations need to have a punitive ending?

This program will offer a standardized investigation process, using elements of the "just culture" model that focuses on three duties balanced against organizational and individual values – developed by visionary, David Marx, JD.


1:00 pm – 4:00 pm

Assessing Your Organization’s Performance: Nuts and Bolts and Beyond -  Alicia Schatteman

With dwindling government budgets and an increasingly critical public that want to see value for their tax dollars, the commitment to measure results is critical. Where to start? We will talk about the range of importance of creating measurable goals and objectives, selecting measures, gathering performance data, and reporting performance to the public. Learn about common pitfalls when it comes to government performance measurement and moving towards performance management. The whole purpose is to demonstrate value through a commitment to accountability and transparency. Examples and application will focus on township programs in order to provide participants with practical skills in performance management and program evaluation.


Learning Objectives:

• To identify the elements of public performance measurement systems

• To create a program logic model

• To write measurable goals and objectives

• To explore various research methods used to gather performance data

4:00 pm – 4:15 pm

Recognition for Participants


Cancellation Policy:  Notice of cancellation must be received at least 10 business days prior to the workshop in order to receive a refund. You may cancel either by e-mail ( or by fax 815/753-6900.


Please note that the charge to your credit card will appear on your statement as 'NIU Outreach, DeKalb, IL'